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Employer Services

Positions We Fill

Collection Management

  • Supervisor / Floor Managers: Hands-on direct management of FTE's and collectors
  • Collection Manager: Oversee supervisors and collection unit
  • Director of Collection: Oversee above with some P&L responsibility
  • General Operations Manager: Run the entire operation
  • Sales
  • Account Representative: Local, Regional territory
  • Major Account Representative: Regional territory
  • National Account Representative: National territory to Fortune 500
  • Sales Management: Coach and Lead a sales team
  • Debt Buyers

Collection Technology

  • Dialer Manager/Dialer Tech: Hands-on management of dialer/ IVR
  • System Administrators
  • Dialer Strategy & Analytics-Works with Collection Managers to improve portfolio performance
  • Network Security
  • Programmers
  • Includes any specialty collection technology solutions with special focus on Ontario (Artiva/FACS), CUBS, Touchstar, CR Software, among others

Skip Managers

  • Skip Management: Expertise with ability to manage a team/unit
  • Collection Trainers/Managers of Training
  • Trainers who have primary duty of teaching collectors about collection techniques, FDCPA, HIPAA phone skills, etc. in a formal setting

Executive Management, including all Nearshore and Offshore

  • Some agencies are looking for senior level executives to perhaps gain equity or buy into their firm. We frequently search for upper level executives who can take over or even purchase the agency. Many of our agency clients, especially the smaller ones, have done very well for themselves and want to cut back on the hours they work. For us to search for individuals who can "take over" is not unusual at all.